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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lacey Haskell

Lacey Haskell

August 28, 2026

5  out of  5
rating by Lacey Haskell
"Highly recommend Nate and Paula at State Farm! We insure several vehicles, our home owners, and have our life insurance through them. We’ve been with them for years."
We responded:
"Thank you so much for the recommendation and for trusting us for so many years! Our team really appreciates the kind words. We’re glad we’ve been easy to reach and there when you need us. Thank you for your continued trust in our office!
"
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Evan Williams

August 25, 2026

5  out of  5
rating by Evan Williams
"I have been with Nate's State Farm for a while now. I get offers to switch frequently and at one point I was considering doing so for cheaper rates, but any question or problem I have, Nate and his team are right there to help! I love these guys! They go out of their way all the time for my requests - I just can't see any reason I would ever sacrifice this level of customer service. Hands down the very best insurance provider I have ever used!! Thanks guys."
We responded:
" Thank you so much for taking the time to share this! It means a lot to know that the service our team provides has earned your continued trust over the years. We take a lot of pride in being there when our customers have questions or need help, and we'll continue working hard to provide that level of service. We truly appreciate you being part of Nate Baldwin State Farm!
"
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Quinton Bunn

August 20, 2026

5  out of  5
rating by Quinton Bunn
"Amazing as always! Treats me like family anytime we call in! Best State Farm agent in the business! Thanks again"
We responded:
"Quintin, thank you so much for the kind words! Treating our customers like family is exactly what we strive for. We truly appreciate your trust and your continued support of our office!
"
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Irish West

August 18, 2026

5  out of  5
rating by Irish West
"Jenn Beck has been an angel to help me navigate my mother’s policies since her passing. Always a beautiful attitude and has helped me with every change needed. I’m so grateful for her help!"
We responded:
"Thank you so much for sharing this. We’re grateful Jenn was able to help you navigate everything during such a difficult time. Her kindness, patience, and willingness to take care of our customers are a huge part of what makes her so valuable to our team. We truly appreciate your trust in Jenn and Nate Baldwin State Farm!
"
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Taylor Wardle

August 17, 2026

5  out of  5
rating by Taylor Wardle
"My agents are always right on top of everything I request and need. Couldn’t ask for better insurance and people to work with!"
We responded:
"Thank you so much for the 5-star review! Our team takes a lot of pride in being responsive and taking care of our customers when they need us. We truly appreciate your trust in Nate Baldwin State Farm and are grateful to have you as a customer!"
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Blaiken Wood

August 14, 2026

5  out of  5
rating by Blaiken Wood
"Nate and his office crew are fabulous. We have been with them for years and we have always been treated well! We recently had to file a claim, and they have made the claim process as stress free as they can. Highly recommend"
We responded:
"Thank you for the wonderful review and for trusting our team for so many years! We’re especially glad we could be there for you when you needed us and help make the claims process a little less stressful. Your recommendation means a lot to everyone at Nate Baldwin State Farm. We truly appreciate you!"
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Jessica Bradshaw

August 14, 2026

5  out of  5
rating by Jessica Bradshaw
"Nate Baldwin’s office goes above and beyond great customer service. Very pleasant and easy to work with. They always respond to questions in a timely manner. Thank you!"
We responded:
"Thank you for taking the time to leave us such a thoughtful review! Our team at Nate Baldwin State Farm takes pride in being responsive, helpful, and easy to work with. We’re grateful for the opportunity to serve our customers here in Blackfoot and throughout Southeast Idaho. We truly appreciate your trust in our team!"
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Nicole Plesner

July 29, 2026

5  out of  5
rating by Nicole Plesner
"Paula is awesome so helpful and smooth experience always."
We responded:
"Thank you so much for the 5-star review! Paula truly is awesome, and we’re so glad she always makes managing your policy a smooth and helpful experience. Our entire team at Nate Baldwin State Farm strives to provide reliable auto, home, life, and business insurance to our neighbors right here in Blackfoot, ID. We'll be sure to pass your kind words along to Paula—thank you for trusting our local agency to protect what matters most"
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C Keyworth

July 28, 2026

5  out of  5
rating by C Keyworth
"Jen is fantastic! We are so grateful for State Farm and the great service they always give us . We are grateful for Jen and this great agency! Thank you Jen for always doing a great job and following through!"
We responded:
"Thank you so much for the wonderful 5-star review! We are incredibly proud of Jen and the dedication she brings to our team. Providing top-tier customer service and reliable insurance coverage is our main priority here at Nate Baldwin State Farm in Blackfoot, Idaho. Whether we are assisting you with auto insurance, homeowners' insurance, or simply following through on a question, Jen always goes above and beyond. Thank you for being a part of our State Farm agency family"
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kory reed

July 28, 2026

5  out of  5
rating by kory reed
"I do not believe in the insurance product at all. I think it is a crooked industry that never holds up its end of the deal, so I naturally despise dealing with insurance companies. That beeing said if I am forced to have a product I do not believe in i could not be happier than to have found Nate Baldwin's state farm. every phone call or online interaction has been top tier. the whole team is on my side.

way to set the industry standard for customer care to all of you! thank you."
We responded:
"Thank you so much for the incredible 5-star review! We know that navigating insurance can sometimes feel frustrating, which is why our team at Nate Baldwin State Farm in Blackfoot, Idaho always strives to provide top-tier customer care. Whether you are dealing with auto insurance, homeowners' insurance, or managing your policies online, we are committed to being on your side every step of the way. Your trust means everything to us. Thank you for choosing us to protect what matters most here in Blackfoot!"
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Andrew Cheney

June 16, 2026

5  out of  5
rating by Andrew Cheney
"I have been with Nate for several years and have always had honest help from Nate. The staff has been very polite and helpful."
We responded:
"Thank you so much for being a loyal client for several years and for sharing this 5-star review! Honest, transparent help is the foundation of our team at Nate Baldwin State Farm in Blackfoot, Idaho. We believe in looking out for our community, whether we are reviewing your auto insurance policy, managing your homeowner's insurance, or just answering a quick question. Our polite and helpful staff is always here for you. We look forward to serving you for many more years to come here in Bingham County!"
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Jordan

April 23, 2026

5  out of  5
rating by Jordan
"Nate, Jenn and Paula are awesome! Always helpful and friendly! They help me understand better very quickly."
We responded:
"Thank you for the 5-star review! We love helping our clients in Blackfoot and throughout Bingham County gain a clear understanding of their insurance policies. Providing friendly, reliable service is what we strive for every day at our local insurance agency. We appreciate your recommendation and look forward to assisting you with all your future coverage needs!"
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Ryan Mozingo

April 21, 2026

5  out of  5
rating by Ryan Mozingo
"Shoutout to Nate Baldwin and his office staff, Paula, and Jen. I definitely recommend this insurance for anyone looking for super reliable and trustworthy agents! They treat their customers with care always! 10/10 insurance agency"
We responded:
""Thank you so much for the 5-star review and the 10/10 recommendation! We are so happy to hear that you feel well-cared for. As a local insurance agency, our goal is to provide reliable and trustworthy service to everyone here in Blackfoot and Southeast Idaho. We truly appreciate you trusting us with your insurance needs and look forward to serving you for years to come!""
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Angelica Reyna

April 10, 2026

5  out of  5
rating by Angelica Reyna
"Jen made the process of switching my auto policy to State Farm so easy. Friendliest customer service and great insurance rates. Jen took the time to explain my coverages and was amazing to work with."
We responded:
"Thank you so much for the kind words! We’re glad Jen was able to make switching your auto insurance policy to State Farm simple and easy. At our agency here in Blackfoot, Idaho, we pride ourselves on explaining coverages and helping clients find the best rates and protection. We truly appreciate your trust and look forward to helping you with your insurance needs for years to come!"
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Judy Campbell

February 26, 2026

2  out of  5
rating by Judy Campbell
"Disappointed in this agent and the way I was handled as a customer
When I called about filing a claim for wind damage to my roof on my home, Nate told me if I filed I would likely be cancelled. Nate also said it had to be a sudden accidental incident.
I had received 4 roof contractor bids they all stated to me the roof was wind damaged.
A State Farm adjuster NaCole B. came out after few weeks waiting, sat on my roof, asked for a shingle from the roof for submission to the ITElab and told me it was my responsibility to ensure no further damage. Then filed her report for damage to repair and replace 4 shingles a few weeks later.
I asked to see the Adjuster NaCole B. report. NaCole B. Would not allow me to read her report.She would not tell me why and quit answering my email request. I also stated to Nate that it appeared someone had went in and labeled all my photos I submitted as if an inspector had taken them.
Nate didn’t bother to contact me until I called him and said I was not happy about the way things were handled and that I was going to write this review. Then he came out looked at the pictures and said the roof was worst than he thought and said he would make some calls. I had to call Nate back again to find out if he was able to get NaCole’s report for me and he said he had talk to her boss but couldn’t give me his name, but that I would have to contact her he couldn’t do anything
My experience with State Farm Nate B. and the adjuster NaCole B. was very disheartening
I later cancelled and will not use SF again"
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Robert Gonzales

September 24, 2025

5  out of  5
rating by Robert Gonzales
"Paula is the best. Great customer service, and very knowledgeable. 10/10 experience compared to progressive or allstate."
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Amber Leyba

May 30, 2025

5  out of  5
rating by Amber Leyba
"Nate's entire office is wonderful and always quick to respond! Our family switched from a different agent and have been thoroughly impressed with the customer service!! We would recommend Nate's office to anyone looking!"
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Kalub Curran

February 19, 2025

5  out of  5
rating by Kalub Curran
"Nate Baldwin is great for insurance, always took care of us."
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Clifford Babb

November 25, 2024

5  out of  5
rating by Clifford Babb
"You can get insurance from anyone. Pick this place, they are actual humans"
We responded:
"Yes, we are! Thanks for letting us help you with your auto insurance. "
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Brandon Parks

August 29, 2024

5  out of  5
rating by Brandon Parks
"Paula is very helpful with any business I need to conduct. Rates are very reasonable and the customer service at this agency is always top notch!"
We responded:
"Thank you so much! We appreciate great people and we appreciate the opportunity to help with your car insurance."
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Loretta W

May 30, 2024

5  out of  5
rating by Loretta W
"Dexter and Nate were exteremly helpful. We we had been with the same insurance carrier for 20 years and the recent "inflation" increases were getting exhausting. No one could beat the rates we were offered by State Farm. Saved us lots of $$ by switching."
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TERRI Brown

April 26, 2024

5  out of  5
rating by TERRI Brown
"Paula is so incredibly helpful!"
We responded:
"Paula is the best! Thanks so much for the compliment."
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Terry Clinton

April 25, 2024

5  out of  5
rating by Terry Clinton
"The most user friendly place for auto insurance I have ever used over the past 50 years. Always there when I need them."
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Jessica Evans

April 25, 2024

5  out of  5
rating by Jessica Evans
"Such a great agent and awesome staff willing to go the extra mile."
We responded:
"Thanks so much Jessica!"
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Sean Gillim

December 12, 2022

4  out of  5
rating by Sean Gillim
"I enjoyed having them as a provider. Really enjoyed calling in to talk with the lady that worked their as she was very personable and down to earth. BUT, they suddenly canceled my policy Dec. 2022 from a Major accident Jan. 2021, and minor accident March 2022.

Why in the world would it take 8 months to finally cancel a plan?
Shouldn't I have known much sooner so it's not such a slap in the face?"