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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Plesner

July 29, 2026

5  out of  5
rating by Nicole Plesner
"Paula is awesome so helpful and smooth experience always."
We responded:
"Thank you so much for the 5-star review! Paula truly is awesome, and we’re so glad she always makes managing your policy a smooth and helpful experience. Our entire team at Nate Baldwin State Farm strives to provide reliable auto, home, life, and business insurance to our neighbors right here in Blackfoot, ID. We'll be sure to pass your kind words along to Paula—thank you for trusting our local agency to protect what matters most"
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C Keyworth

July 28, 2026

5  out of  5
rating by C Keyworth
"Jen is fantastic! We are so grateful for State Farm and the great service they always give us . We are grateful for Jen and this great agency! Thank you Jen for always doing a great job and following through!"
We responded:
"Thank you so much for the wonderful 5-star review! We are incredibly proud of Jen and the dedication she brings to our team. Providing top-tier customer service and reliable insurance coverage is our main priority here at Nate Baldwin State Farm in Blackfoot, Idaho. Whether we are assisting you with auto insurance, homeowners' insurance, or simply following through on a question, Jen always goes above and beyond. Thank you for being a part of our State Farm agency family"
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kory reed

July 28, 2026

5  out of  5
rating by kory reed
"I do not believe in the insurance product at all. I think it is a crooked industry that never holds up its end of the deal, so I naturally despise dealing with insurance companies. That beeing said if I am forced to have a product I do not believe in i could not be happier than to have found Nate Baldwin's state farm. every phone call or online interaction has been top tier. the whole team is on my side.

way to set the industry standard for customer care to all of you! thank you."
We responded:
"Thank you so much for the incredible 5-star review! We know that navigating insurance can sometimes feel frustrating, which is why our team at Nate Baldwin State Farm in Blackfoot, Idaho always strives to provide top-tier customer care. Whether you are dealing with auto insurance, homeowners' insurance, or managing your policies online, we are committed to being on your side every step of the way. Your trust means everything to us. Thank you for choosing us to protect what matters most here in Blackfoot!"
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Andrew Cheney

June 16, 2026

5  out of  5
rating by Andrew Cheney
"I have been with Nate for several years and have always had honest help from Nate. The staff has been very polite and helpful."
We responded:
"Thank you so much for being a loyal client for several years and for sharing this 5-star review! Honest, transparent help is the foundation of our team at Nate Baldwin State Farm in Blackfoot, Idaho. We believe in looking out for our community, whether we are reviewing your auto insurance policy, managing your homeowner's insurance, or just answering a quick question. Our polite and helpful staff is always here for you. We look forward to serving you for many more years to come here in Bingham County!"
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Jordan

April 23, 2026

5  out of  5
rating by Jordan
"Nate, Jenn and Paula are awesome! Always helpful and friendly! They help me understand better very quickly."
We responded:
"Thank you for the 5-star review! We love helping our clients in Blackfoot and throughout Bingham County gain a clear understanding of their insurance policies. Providing friendly, reliable service is what we strive for every day at our local insurance agency. We appreciate your recommendation and look forward to assisting you with all your future coverage needs!"
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Ryan Mozingo

April 21, 2026

5  out of  5
rating by Ryan Mozingo
"Shoutout to Nate Baldwin and his office staff, Paula, and Jen. I definitely recommend this insurance for anyone looking for super reliable and trustworthy agents! They treat their customers with care always! 10/10 insurance agency"
We responded:
""Thank you so much for the 5-star review and the 10/10 recommendation! We are so happy to hear that you feel well-cared for. As a local insurance agency, our goal is to provide reliable and trustworthy service to everyone here in Blackfoot and Southeast Idaho. We truly appreciate you trusting us with your insurance needs and look forward to serving you for years to come!""
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Angelica Reyna

April 10, 2026

5  out of  5
rating by Angelica Reyna
"Jen made the process of switching my auto policy to State Farm so easy. Friendliest customer service and great insurance rates. Jen took the time to explain my coverages and was amazing to work with."
We responded:
"Thank you so much for the kind words! We’re glad Jen was able to make switching your auto insurance policy to State Farm simple and easy. At our agency here in Blackfoot, Idaho, we pride ourselves on explaining coverages and helping clients find the best rates and protection. We truly appreciate your trust and look forward to helping you with your insurance needs for years to come!"
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Judy Campbell

February 26, 2026

2  out of  5
rating by Judy Campbell
"Disappointed in this agent and the way I was handled as a customer
When I called about filing a claim for wind damage to my roof on my home, Nate told me if I filed I would likely be cancelled. Nate also said it had to be a sudden accidental incident.
I had received 4 roof contractor bids they all stated to me the roof was wind damaged.
A State Farm adjuster NaCole B. came out after few weeks waiting, sat on my roof, asked for a shingle from the roof for submission to the ITElab and told me it was my responsibility to ensure no further damage. Then filed her report for damage to repair and replace 4 shingles a few weeks later.
I asked to see the Adjuster NaCole B. report. NaCole B. Would not allow me to read her report.She would not tell me why and quit answering my email request. I also stated to Nate that it appeared someone had went in and labeled all my photos I submitted as if an inspector had taken them.
Nate didn’t bother to contact me until I called him and said I was not happy about the way things were handled and that I was going to write this review. Then he came out looked at the pictures and said the roof was worst than he thought and said he would make some calls. I had to call Nate back again to find out if he was able to get NaCole’s report for me and he said he had talk to her boss but couldn’t give me his name, but that I would have to contact her he couldn’t do anything
My experience with State Farm Nate B. and the adjuster NaCole B. was very disheartening
I later cancelled and will not use SF again"
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Robert Gonzales

September 24, 2025

5  out of  5
rating by Robert Gonzales
"Paula is the best. Great customer service, and very knowledgeable. 10/10 experience compared to progressive or allstate."
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Amber Leyba

May 30, 2025

5  out of  5
rating by Amber Leyba
"Nate's entire office is wonderful and always quick to respond! Our family switched from a different agent and have been thoroughly impressed with the customer service!! We would recommend Nate's office to anyone looking!"
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Kalub Curran

February 19, 2025

5  out of  5
rating by Kalub Curran
"Nate Baldwin is great for insurance, always took care of us."
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Clifford Babb

November 25, 2024

5  out of  5
rating by Clifford Babb
"You can get insurance from anyone. Pick this place, they are actual humans"
We responded:
"Yes, we are! Thanks for letting us help you with your auto insurance. "
Profile photo of Brandon Parks

Brandon Parks

August 29, 2024

5  out of  5
rating by Brandon Parks
"Paula is very helpful with any business I need to conduct. Rates are very reasonable and the customer service at this agency is always top notch!"
We responded:
"Thank you so much! We appreciate great people and we appreciate the opportunity to help with your car insurance."
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Loretta W

May 30, 2024

5  out of  5
rating by Loretta W
"Dexter and Nate were exteremly helpful. We we had been with the same insurance carrier for 20 years and the recent "inflation" increases were getting exhausting. No one could beat the rates we were offered by State Farm. Saved us lots of $$ by switching."
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TERRI Brown

April 26, 2024

5  out of  5
rating by TERRI Brown
"Paula is so incredibly helpful!"
We responded:
"Paula is the best! Thanks so much for the compliment."
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Terry Clinton

April 25, 2024

5  out of  5
rating by Terry Clinton
"The most user friendly place for auto insurance I have ever used over the past 50 years. Always there when I need them."
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Jessica Evans

April 25, 2024

5  out of  5
rating by Jessica Evans
"Such a great agent and awesome staff willing to go the extra mile."
We responded:
"Thanks so much Jessica!"
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Sean Gillim

December 12, 2022

4  out of  5
rating by Sean Gillim
"I enjoyed having them as a provider. Really enjoyed calling in to talk with the lady that worked their as she was very personable and down to earth. BUT, they suddenly canceled my policy Dec. 2022 from a Major accident Jan. 2021, and minor accident March 2022.

Why in the world would it take 8 months to finally cancel a plan?
Shouldn't I have known much sooner so it's not such a slap in the face?"
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Dayane Adamson

January 20, 2022

5  out of  5
rating by Dayane Adamson
"If you need good people to take care of you, this is the right place. Every time that I need help, they are there for me. Very professional. The results are fast."
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Jake Astor

January 20, 2022

5  out of  5
rating by Jake Astor
"Always a pleasure to visit this office. They really take care of me"
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TDI TRIBE

August 19, 2021

5  out of  5
rating by TDI TRIBE
"Nate always goes out of his way to help even with the smaller problems. He’s a great advocate for a fantastic company. Super happy with my Blackfoot agent"
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Terry Cole

June 27, 2021

5  out of  5
rating by Terry Cole
"Best of the Best!"
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Carol Batterton

June 5, 2021

5  out of  5
rating by Carol Batterton
"My insurance company because you can always get information and help when you need it."
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Lisa Bozzoli

August 11, 2020

5  out of  5
rating by Lisa Bozzoli
"Wonderful service!!!"
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Frank Gutierrez

January 10, 2020

5  out of  5
rating by Frank Gutierrez
"I got my insurance here, best people in town."